Hi Janine,

Thank you for the interesting book. I am busy learning how to design a business website and I would like to collect info on the people ordering on my website. How would I do so, bearing in mind that I am a beginner to websites and computers in general?

Many thanks,
Shamen

Hi Shamen,

Thank you for buying my book. Collecting information on customers is not an easy thing for beginners to do on their own. My best advice is that you consider using an established service that has worked things out for you.

Here are two options you might consider:

1.    Business Catalyst – Adobe acquired this company and integrated their services into Dreamweaver. Customer Relationship Management is one of their strengths, but you may find that this is a somewhat complex solution for a beginner, and they do charge a monthly fee.

2.    Yahoo Store – This is one of the most popular eCommerce solutions. You can set up your online store through their service and take advantage of their wide range of options, but you will have to pay a monthly fee for their service.

I hope that helps and I wish you all the best,
Janine

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